Privacy Statement

Information Collection:

When you use your browser to browse www.Gowayair.com you browse anonymously. Personal information - such as your name, address, phone number or E-mail address - is not collected as you browse. Gowayair Travel does not capture and store any personal information about individuals who access this Web site, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services. In these latter cases, the personal data you give Gowayair Travel will be used exclusively for providing you with the information you have requested. We do not pass any of your personal data to outside organisations and/or individuals, except with your express consent.

Gowayair Travel does not use cookies for collecting user information from the site and will not collect any information about you except that required for system administration of the Web server. Gowayair Travel , only monitors the IP addresses of visitors to assess which pages are the most popular. These IP addresses are not linked to any personal data so all visitors to our site remain anonymous.

Information Use:

We may use information you have given in the following manner, provide a service, measure consumer interest in our various services and inform you about products and services. We may send you E-mail offers, If you provide us with your E-mail address, or have done so in the past, and if we obtain your E-mail address from another source. These offers may be based on information you provided in your initial transaction with us. These E-mail offers come directly from Gowayair Travel.

When we send E-mails to you, we may be able to identify information about your E-mail address, such as whether you can read graphic-rich html E-mails. If your E-mail address is html-enabled, we may choose to send you graphic-rich html E-mails.

Please note that we do not provide your E-mail address to our business partners. Our goal is to deliver offers to people who we believe will find them of value. Offers are developed and managed under strict conditions designed to safeguard the security and privacy of customer personal information.

Company Commitment To Privacy:

In keeping with our long-standing leadership in consumer privacy protection, Gowayair Travel is actively involved with current industry initiatives to preserve individual privacy rights on the Internet and in all aspects of electronic commerce. For additional information about our commitment to protecting the privacy of our customers both online and offline, please read the Gowayair Travel Privacy Code. The Gowayair Travel Internet Privacy Statement applies these Principles to our online customers and defines our commitment to protecting their privacy. This Privacy Statement applies only to Gowayair Travel Canadian customers and Canadian visitors to our website. If you are a Canadian customer and have questions about this Privacy Statement, please call 1-800-663-8614. You may also write to us at:

Protection of Personal Information 3284 Yonge Street, Suite 200 Toronto, Ontario M4N 3M7

File Access And Correction:

Upon receiving your written request, we will tell you what information we hold about you and provide it to you within thirty days of receipt. We will advise you in advance of any charges for copies of your file. Some information may not be accessed in certain circumstances, such as if it refers to others or cannot be disclosed for legal reasons. If you believe that any information we hold about you is incorrect or incomplete, you should write without delay to:

Protection of Personal Information
3284 Yonge Street, Suite 200
Toronto, Ontario
M4N 3M7

Any information, which is found to be incorrect or incomplete, will be corrected promptly.

Customer Privacy Concerns:

Our Compliance Officer is responsible for ensuring that our day-to-day procedures comply with the Gowayair Travel Canada Privacy Code. If you have any questions or concerns, you should begin by talking to a customer service representative at Gowayair Travel If the issues remains unresolved, write to the Protection of Personal Information at...

Information Processing And Global Data:

Gowayair Travel provides technical support and processing for information gathered through its worldwide internet sites in the United States, a country that does not have data protection laws that are as comprehensive as the laws in Canada. However, Gowayair Travel has taken appropriate steps to ensure the same level of protection for your information in the United States as in Canada.

Changes To The Internet Privacy Statement:

Changes to our Internet Privacy Statement will be noted here so that you can be fully informed about the privacy protections we provide and your choices with regard to our use of personal information for marketing purposes.

Summary Of Terms:

Browser

Used to locate and display Web pages via a software application. The most popular ones are Firefox and Microsoft Internet Explorer.

Cookie

Message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.

IP (Internet Protocol)

All networks connected to the internet speak IP, the technical standard which allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.

IP Address

If you are connected to the Internet you have one, for example it may look something like this 198.184.98.9

Web Server

Delivers (serves up) web pages to your computer.

Linked Internet Sites:

For further information on our responsibilities as a company. The following links will allow you to access the websites of the Privacy Commissioner of Canada and ACTA (Association of Canadian Travel Agents)

Privacy Code:

This Privacy Code sets out the privacy policy of Gowayair Travel and applies to its products, services and customers in Canada.

We collect only customer information that is needed and we tell customers how we use it. We limit the collection, use, retention, and disclosure of personal information about individuals who are customers or potential customers to what we need to know:

• to provide customer services
• to offer new products and services
• to understand the current and future needs of our customers and to otherwise analyze and manage our business
• to assess and manage our risk
• to detect and protect us against error, fraud and other criminal activity
• to exchange information with customers who are jointly liable to us
• to comply with any legal and regulatory requirements
• or for any other purpose for which a customer consents.
• In this Code "personal information" means any information that relates to an individual and allows that individual to be identified.
• We tell our customers about the purposes for which we collect, disclose, use and process personal information we collect about them, and if requested by the customer, we will provide further explanation. Similarly, date of birth is required in certain circumstances to comply with "know your customer" requirements, and for security reasons.

Our customers' privacy concerns are important to us. Our Compliance Officer is responsible for ensuring that our day-to-day procedures comply with our Privacy Code.

Questions and Concerns:

If a customer has any questions or concerns, the customer can take the following actions:

• Begin by talking to a Sales Agent at Gowayair Travel
• If the issue remains unresolved, write to the Protection of Personal Information at 3284 Yonge Street, Suite 200, Toronto, Ontario M4N 3M7.